Digital-first insurer ACKO has enhanced its leadership team with four senior appointments across its auto, health, customer experience, and mobility ecosystem sectors in preparation for its initial public offering (IPO).
Apoorv Kalra, previously Chief Product Officer at Junglee Games, has been appointed to lead the company’s auto division. Kunal Kapur, who joined from Meta, will oversee the health sector. Vivek Sharma, the founder of Fixcraft, is now at the helm of the ACKO Drive Ecosystem, while Neha Gupta, formerly associated with Zepto, will guide the assisted experience segment.
In a statement released on Wednesday, the insurer, based in Bengaluru, noted that these appointments aim to unify product, business, and customer experience functions under a cohesive leadership structure. This strategic move is intended to accelerate execution and enhance customer outcomes.
Satheesh KV, Chief People Officer at ACKO, emphasized that the new leaders bring invaluable operational expertise and judgment that could lead to quicker decision-making, superior products, and enhanced customer service.
The company’s updated structure seeks to consolidate product development, business strategy, pricing, operations, and customer experience under unified ownership. This aims to reduce the gap between decision-making and addressing customer needs.
ACKO operates a direct-to-consumer (D2C) insurance model, providing motor and health insurance products through digital platforms. The organization remains committed to cultivating a more cohesive, execution-focused entity while prioritizing sustainable growth.
In April, ACKO appointed ICICI Securities, Morgan Stanley, and Kotak Securities as book-running lead managers for its anticipated IPO. Sources suggest that the firm is targeting a valuation of approximately USD 2-2.5 billion.
The company is expected to submit draft papers to the capital markets regulator SEBI in the upcoming months.
