Shares of Tata Consumer Products Ltd were trading at ₹1,135.50, reflecting a decline of ₹6.60 or 0.58 percent on the NSE as of 10:22 AM on Tuesday. This performance is part of the broader consumer ecosystem associated with the Tata Group.
BigBasket announced on Monday that it has completed a self-audit of its quick commerce platform to assess compliance with regulations regarding dark patterns and has submitted a compliance declaration to the Ministry of Consumer Affairs.
This action follows directives from the Central Consumer Protection Authority (CCPA) mandating e-commerce firms to conduct regular audits under guidelines established in 2023 and 2025. The Tata Enterprise-owned platform undertook the audit to ensure its operations comply with regulations aimed at preventing misleading or manipulative digital practices that could undermine consumer choice. Dark patterns refer to design elements that deceive users into making choices they might not otherwise make.
Rohit Subramanian, Legal Counsel at BigBasket, stated, “Completing this self-audit demonstrates our proactive commitment to ensuring every customer interaction is fair, transparent, and free from manipulative practices.” The company reiterated that trust is fundamental to its digital commerce strategy.
BigBasket joins several significant Indian e-commerce firms in publicly affirming their compliance with consumer protection regulations. The company also indicated it will continue to collaborate with the Ministry and industry stakeholders to enhance consumer protections.
Currently, BigBasket serves over 10 million customers across more than 60 cities, operating from over 700 dark stores. The platform offers 10-minute delivery on more than 20,000 products, including groceries, fresh produce, medicines, fashion items, electronics, and beauty products.
Published on October 7, 2025.
