Shares of Urban Company, an Indian home services platform, fell over 6% in early trading on Monday following the release of its first quarterly results since going public, which revealed a larger-than-expected quarterly loss. The company, which debuted at a premium of 57.5% in September at ₹162.25, saw its stock plummet by as much as 6.8%, reaching ₹147.01 at one point. As of 09:52 a.m. IST, the shares were down 2.2%.
For the September quarter, Urban Company reported a consolidated loss of ₹59.33 crore, significantly wider than the loss of ₹1.82 crore recorded during the same period last year. This comes after the company had managed to report a profit of ₹6.94 crore in the preceding April-June quarter.
Despite a 19.3% increase in net transaction value from its domestic consumer services segment, profits from this division dropped by over 61%. A substantial factor contributing to the overall loss was the “Insta Help” operations, a newly introduced vertical that enables users to book domestic workers within 15 minutes. This segment incurred a significant loss of ₹42.91 crore. Analysts from Morgan Stanley highlighted the uncertainty surrounding the segment’s path to break-even and the potential investment burden it imposes.
Looking forward, Urban Company anticipates continued losses over the next few quarters due to ongoing investments in the “Insta Help” business, as stated in the company’s recent communication. Since its listing on September 17, shares have declined more than 9% and are currently trading below their initial offering price.
Published on November 3, 2025.
