In this episode of The GCC Show, Venkat Raghavan, Group Director – Analytics & Data Sciences at Tesco Business Solutions, offers a behind-the-scenes look at how Tesco’s India center has evolved from a support function into a core driver of enterprise-wide analytics.
He explains how data capabilities built in India are embedded across merchandising, supply chain, and customer experience, delivering measurable business outcomes at scale.
The conversation also explores Tesco’s journey from early analytics experimentation to global adoption, the inflection points that mattered most, and how leadership, talent strategy, and operating discipline helped build a high-impact analytics organization that now sits at the heart of a 100-year-old retailer’s digital future.
