On a weekday morning in Bengaluru, the sounds of espresso machines harmonize with the gentle conversations of regular customers at Third Wave Coffee. For many patrons, the experience is straightforward—place an order, enjoy a drink, and take a moment to relax. However, behind the counter, a different system is at work—one that emphasizes technology over traditional café operations. At the forefront of this initiative is Ashwin Chandrasekar, the Chief Technology Officer of Third Wave Coffee, who is redefining how technology enhances the café experience.
In an episode of The SamurAI Code, Chandrasekar discusses his development of AI-native platforms and experimentation with intelligent agents to customize various elements, including loyalty programs and supply chains. His approach integrates flavor with technology on a large scale. Chandrasekar faces a unique challenge that blends technical architecture with creative expression. The discussion explores the intersection of coffee and technology, revealing how the two sectors can synergize effectively.
