In the latest episode of The GCC Show, Debasis Panda, Senior Vice President of Global Operations and Head of GCCs at TransUnion, discusses the evolution of the company’s operations in India, which has transitioned into a multi-city structure that supports core global functions.
Panda outlines the shift in the mandate of Global Capability Centers (GCCs) toward a focus on innovation and highlights the changing nature of leadership roles within these centers. He emphasizes the importance of talent strategies that align with data- and AI-driven financial services at scale.
Additionally, the episode delves into TransUnion’s strategic approach to AI deployment, data privacy, and regulatory compliance. Panda articulates the significance of India in the company’s long-term global operating model, asserting its central role in achieving future objectives.
